FAQs

Booking & Payments

Q: How do I book?
A: You can book through our website, call, or text us.

Q: Do I need a deposit?
A: Yes, a deposit is required to secure your date.

Q: When is full payment due?
A: 24–72 hours before your event.

Delivery & Setup

Q: Do you deliver and set up?
A: Yes, delivery and setup are included for most rentals.

Q: Do I need to be present?
A: Yes, someone 18+ must be present during delivery.

Bounce Houses

Q: Can adults use bounce houses?
A: Some units allow adults—please ask for details.

Q: What if it rains?
A: We monitor weather and will reschedule or cancel if unsafe.

Equipment

Q: What happens if something gets damaged?
A: Customer is responsible for damage during rental period.

Q: Do I need to clean the equipment?
A: Basic cleaning is expected; excessive mess may result in fees.

General

Q: How far in advance should I book?
A: We recommend booking at least 1–2 weeks in advance.

Q: Do you service my area?
A: We serve Los Angeles and surrounding areas (delivery fees may apply).

discounts

Q: Do you offer discounts?
A: Yes, we offer a variety of discounts for things such as bundles, first responder, social media post, and reviews.